WaSMS Blog

Tips, guides, and product updates for modern messaging teams.

Product

April 1, 2026·4 min read

WaSMS v2 Is Here: Introducing the AI Brain

We're thrilled to announce WaSMS v2 with our new AI Brain feature — powered by GPT-4o for smarter auto-replies, intent detection, and human handoff.

March 28, 2026·6 min read

WhatsApp has a 98% open rate. Here's how e-commerce brands are using it to drive sales, recover abandoned carts, and retain customers.

Marketing TeamRead more →

March 22, 2026·9 min read

AI chatbots have transformed customer service. This guide covers everything from setup to training your bot to handle 80% of queries automatically.

SMS

March 20, 2026·7 min read

A data-driven comparison of SMS and WhatsApp messaging — open rates, click rates, conversion benchmarks, and when to use each channel.

Campaigns

March 15, 2026·8 min read

Sending bulk messages without getting blocked requires careful list hygiene, timing, and content. Here's the playbook used by top WaSMS customers.

March 10, 2026·5 min read

The pros and cons of WhatsApp Cloud API vs unofficial solutions. Compliance, reliability, pricing — an honest comparison for growing businesses.

Technical TeamRead more →