Never miss a
customer message
WhatsApp, SMS & Email in one inbox. AI auto-replies when you sleep. Campaigns that convert. Built for businesses that care about every conversation.
No credit card required. Free plan available.
All your channels in one place
Everything you need to grow
From first message to loyal customer — one platform, zero switching.
Your business at a glance
Live message counts, active conversations, device status, and plan usage — all updating in real-time via WebSocket. Know exactly how your messaging is performing.
- Real-time WebSocket-powered counters
- Gateway device health monitoring
- Plan usage alerts before limits hit
Every conversation, one place
WhatsApp, SMS, and Email conversations in a single real-time feed. Assign to team members, add labels, and resolve — all without switching tabs.
- Filter by channel, status, or assignee
- Quick replies and message templates
- Instant delivery via WebSocket
Campaigns that convert
Create multi-channel campaigns with templates, spintax, scheduling, and real-time analytics. Cross-channel follow-ups automatically re-engage contacts who didn't respond.
- WhatsApp + SMS + Email in one campaign
- Cross-channel follow-up automation
- Sent, delivered, read, replied tracking
AI that knows your business
Upload your knowledge base — PDFs, URLs, FAQs. The AI answers customer questions 24/7 with confidence scoring. Only auto-replies when it's sure; escalates when it's not.
- 6 LLM providers (OpenAI, Gemini, Claude, Groq, Mistral, DeepSeek)
- Bring your own API key (BYOK)
- Confidence scoring with auto-escalation
From contact to customer
Full contact management with tags, custom fields, engagement scoring. Track deals through a visual Kanban pipeline — lead to won, all in one place.
- CSV import/export, duplicate merge
- 6-stage deal pipeline (Kanban)
- Activity timeline per contact
Data-driven decisions
Messages by channel, busiest hours, top contacts, campaign performance — all in real-time charts. Know what's working and double down.
- Message volume by channel and time
- AI auto-resolve rate and confidence
- Team performance leaderboard
Up and running in 3 minutes
No complex setup. No developer needed.
Connect your channels
Scan a QR code for WhatsApp, pair your Android for SMS, or add SMTP for email.
Import your contacts
Upload a CSV or add contacts manually. Tag and segment them into groups.
Start messaging
Send your first message, set up AI auto-reply, or launch a campaign.
Ready to never miss a message?
Join businesses using WaSMS to connect with every customer, on every channel.
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