Shopify order notifications on WhatsApp
Connect your Shopify store to WaSMS and send order updates, shipping alerts, and cart recovery messages on WhatsApp.
Connect Shopify Free
Connect WhatsApp, SMS, and Email channels in one place
Automated order notifications and marketing campaigns
Key benefits
Order Confirmations on WhatsApp
Instantly send order confirmation messages to customers on WhatsApp as soon as they place an order in your Shopify store.
Shipping & Delivery Updates
Automatically notify customers when their order is shipped, out for delivery, or delivered — reducing support queries.
Abandoned Cart Recovery
Recover lost revenue by sending automated WhatsApp reminders to customers who left items in their cart without checking out.
Two-Way Customer Support
Customers can reply to WhatsApp notifications directly. Their messages arrive in your WaSMS inbox for seamless support.
How it works
Install the WaSMS Shopify app
Install from the Shopify App Store or connect via webhook. No coding required.
Map your notification triggers
Choose which Shopify events trigger WhatsApp messages: order placed, shipped, delivered, abandoned cart, and more.
Customise message templates
Edit the WhatsApp message templates with your brand voice, order details, and custom CTAs.
Turn every Shopify order into a conversation
Connect your store in minutes and start delighting customers on WhatsApp.