Know every customer deeply
A CRM built around conversations. Every contact, deal, and interaction automatically tracked and linked.
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Full contact management with tags, engagement scoring, and search
Visual Kanban pipeline: lead to qualified to won
Key benefits
Auto-Created Contacts
Every inbound message automatically creates or updates a contact record — phone number, channel, and message history included.
Custom Fields & Tags
Add any data field to your contacts. Use tags for segmentation and power targeted campaigns to exactly the right audience.
Deals Pipeline
Track leads and sales opportunities in a visual Kanban pipeline. Drag deals between stages and set revenue values.
Activity Timeline
See every message, email, call note, and status change in a single chronological timeline per contact.
How it works
Contacts are created automatically
When a customer first contacts you, WaSMS creates their profile instantly. No manual data entry needed.
Enrich with custom data
Add custom fields, tags, deals, and notes to build a complete customer profile over time.
Segment and target
Use contact filters and saved segments to build precise audience lists for campaigns and follow-ups.
Your CRM, powered by conversations
Start building richer customer profiles today.