Your AI support agent, trained on your content
Let the WaSMS AI Brain handle customer queries around the clock. Upload your knowledge base once — the AI does the rest.
Try AI Brain Free
Configure AI providers, confidence thresholds, and auto-reply channels
Upload PDFs, URLs, and FAQs to train your AI knowledge base
Key benefits
RAG-Powered Accuracy
Retrieval-Augmented Generation ensures the AI answers from your actual content — not hallucinated facts. Upload PDFs, URLs, or plain text.
Multi-Provider Support
Use OpenAI GPT-4, Anthropic Claude, or Google Gemini as your AI engine. Switch providers without rebuilding your knowledge base.
Smart Escalation
When the AI isn't confident enough, it automatically routes the conversation to a human agent — no customers left hanging.
Context-Aware Replies
The AI remembers the full conversation thread, so responses feel natural and continuity is maintained across multiple messages.
How it works
Upload your knowledge base
Add PDF documents, website URLs, or text blocks. WaSMS chunks and indexes the content automatically.
Configure AI behaviour
Set your tone, response length, fallback message, and escalation threshold. Choose your preferred AI provider.
Activate and monitor
Turn on the AI Brain for any channel. Monitor reply quality from the analytics dashboard and tune as needed.
Ready to automate customer support?
Set up AI Brain in under 10 minutes — no coding required.