Cancel your subscription
How to cancel, what happens to your data, and how to come back later.
Last updated 2026-05-31
Cancel any time, no questions asked.
How to cancel
- Go to Settings → Billing.
- Scroll to bottom → Cancel subscription.
- Pick a reason and confirm.
Immediately
- Moved to Free at end of current billing period (not now).
- No more charges.
- Resubscribe with one click before period ends — no data loss.
At end of period
- Account stays open on Free.
- Contacts beyond Free limit — kept but read-only.
- Team members beyond 1 — deactivated.
- Extra channels — unlinked until you upgrade.
- AI auto-reply — disabled.
Permanent deletion
- Cancel subscription first.
- Go to Settings → Security → Delete account.
- Confirm via email.
- 30-day grace period (undo by logging back in).
- After 30 days: permanent.
Coming back
If cancelled but not deleted, log in and upgrade again — everything where you left it.
Need help instead?
If cancelling because something is broken, talk to us first.