Billing
Cancel your subscription
How to cancel, what happens to your data, and how to come back later.
Updated
On this page
Cancel any time, no questions asked.
How to cancel
- Go to Settings → Billing.
- Scroll to bottom → Cancel subscription.
- Pick a reason and confirm.
Immediately
- Moved to Free at end of current billing period (not now).
- No more charges.
- Resubscribe with one click before period ends — no data loss.
At end of period
- Account stays open on Free.
- Contacts beyond Free limit — kept but read-only.
- Team members beyond 1 — deactivated.
- Extra channels — unlinked until you upgrade.
- AI auto-reply — disabled.
Permanent deletion
- Cancel subscription first.
- Go to Settings → Security → Delete account.
- Confirm via email.
- 30-day grace period (undo by logging back in).
- After 30 days: permanent.
Coming back
If cancelled but not deleted, log in and upgrade again — everything where you left it.
Need help instead?
If cancelling because something is broken, talk to us first.