Inviting team members
Add teammates so multiple people can reply to customer conversations and run campaigns together.
Last updated 2026-05-31
WaSMS lets you invite team members to share the inbox, run campaigns, and manage your workspace. Each gets their own login, identity in conversations, and audit trail.
How to invite
- Go to Settings → Team.
- Click Invite member.
- Enter their email and pick a role (Admin or Agent).
- They receive an email with a one-click join link.
Roles
- Owner — account creator. All permissions including billing. One per workspace.
- Admin — manage team, channels, campaigns, billing. Cannot delete workspace.
- Agent — reply to conversations and run campaigns. Cannot change billing or invite/remove.
Team-member login
Team members log in at wasms.net/team/login using their email + password. They can set a PIN, passkey, or use WhatsApp OTP — same as owners.
Plan limits
Each plan has a team-member cap. Free = 1 person, Starter = 3, Growth = 10, Custom = unlimited.
Removing a member
From Settings → Team, click the member → Remove. Their open conversations stay assigned to your workspace.